Shipping & delivery

We at Botanic & Organic want your online experience to be very simple, successful and enjoyable. We tried to create for you an easy ordering, fast shipping and payment processes.

Please note: We do not ship orders on weekends and on national holidays. Such orders will be shipped on the next business day.

BELOW ARE THE SHIPPING OPTIONS AND CHARGES:

  • Delivery to Germany

3,89€ DHL Parcels (“Päckchen”)
Free delivery from a minimum order value of 49,00 EUR
Delivery time: 2 to 4 working days

The shipping within Germany proceeded with CO2-neutral by DHL Go Green (http://www.dpdhl.com/de/verantwortung/umweltschutz.html)

  • Delivery to EU (Austria, Netherlands, Belgiun, usw.*)

8,79€ DHL Parcels International (“Päckchen”)
Free delivery from a minimum order value of 89,00 EUR
Delivery time: 3 to 5 working days

*) Bulgaria, Croatia, Cyprus (except northern Cyprus), Czech Republic, Denmark (except Faeroe Islands, Greenland), Estonia, Finland (except Åland Islands), France (except overseas territories and departements), Greece (except Berg Athos), Hungary, Ireland, Italy (except Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except overseas territories), Poland, Portugal, Romania, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Sweden, United Kingdom (except Channel Islands).

  • Delivery to Switzerland

12,70€ DHL Parcels International (“Päckchen”)
Free delivery from a minimum order value of 129,00 EUR
Delivery time: 3 to 7 working days

Delivery to World (Lichtenstein, usw.**)
15,79€ DHL Parcels International (“Päckchen”)
Free delivery from a minimum order value of 149,00 EUR
Delivery time: 3 to 7 working days

**) All countries and territories not listed in the EU zone belong to the World zone.

All orders are placed as soon as we receive them. Orders are dispatched from Monday to Friday and dispatched within 24 hours. In certain circumstances or due to public holidays it may take longer.

Following payment methods are accepted:

  • Credit Cards: MasterCard/Visa
  • Paypal
  • Sofortüberweisung: A load of your account takes place immediately after conclusion of the contract
  • Cash in advance:

Pay only after receipt of our order confirmation to our account
Please ad to the transaction billing number / customer number
Shipping starts only after receiving the full payment
IBAN:
BIC:
Invoice: Only for existing customers (with customer account), from the 4th order possible

Please note:
For deliveries to other than EU countries additional country-specific import duties, customs clearance fees, if necessary, import duties service fees and import turnover taxes can be applied. The amount of fees depends on the specific country of delivery. Please inquire information about these fees at your local customs office. These fees need to be paid by the customer.
Please note that your goods are shipped as soon as we received the full invoice amount. Please make sure that you transfer full amount in Euros.

WRONG ADDDRESS

In case of an incorrect delivery address provided, Botanic & organic is not responsible that your order sent to a wrong address. If your order returned to us by currier, we will send it to you immediately, where the delivery cost to your address will be charged.